<p class="shortdesc"></p> <section class="section" id="dueorarrears__section_ikk_y33_rlb"><h2 class="doc-tairway">Rules for Service Suspension and Release Due to Expiration/Arrears</h2> <p class="p">When you are in arrears with the payment, the EBS services are still available. After seven days as of the date on which you are in arrears, the EBS disks and the snapshots released with the disks will be deleted permanently, and the data cannot be retrieved. You should make a backup in advance. </p> <p class="p">Special Note: Except the EBS disks purchased with the prepaid cloud host instances, EBS disks purchased along with the prepaid cloud host will become unavailable due to the service suspension or shutdown of the host. </p> <ol class="ol" id="dueorarrears__ol_glk_z33_rlb"> <li class="li">The system sends messages to remind users that resources are about to expire on the seventh, third, and first day before the prepaid instances expire. </li> <li class="li">The system sends warnings to remind users that the resources have expired on the day when the prepaid instances expire and the first day after the expiration. </li> <li class="li">The system sends warnings of releasing to users on the third, fifth, and seventh day after the prepaid instances expire.</li> <li class="li">The system will release the prepaid instances automatically on the eighth day after expiration. The released instances cannot be restored.</li> </ol> </section> <section class="section" id="dueorarrears__section_pln_y33_rlb"><h2 class="doc-tairway">Billing Rules for Expiration/Arrears</h2> <ul class="ul" id="dueorarrears__ul_xfg_bj3_rlb"> <li class="li"><strong class="ph b">Billing of prepaid instances after expiration:</strong> After an EBS disk expires, it is still available and subject to fee deduction. Fees are deducted on a daily basis until the disk is released. </li> <li class="li"><strong class="ph b">Billing of pay-per-use instances due to arrears: </strong>After an EBS disk is in arrears, it is still available and subject to fee deduction. Fees are deducted according to the usage amount until the disk is released. </li> </ul> </section>