Service and Support

  • Consult us by Telephone

    400-151-8800

    With service available 24/7, we are ready to answer your questions at any time.

  • Consult us by Email

    cloud@pingan.com

    You can sends us your feedback or questions by email.

  • Online Service

    Our professional consultancy service is available 24/7.

    Consult Now

  • Tickets

    Submit a ticket to let us solve your technical problem.

    Submit Now

  • Advice and Feedback

    You can enter your advice and feedback about a product or its help document in the textbox below the help document.

  • Help Documentation

    Helps you learn about and use Ping An Cloud services.

    View Documentation

Call us

400-151-8800

Email us

cloud@pingan.com

Online customer service

Instant reply

Technical Support

cloud products