Online Top-Up

<p class="shortdesc">To purchase and use cloud services, please top up your account in advance.</p> <section class="section context"><div class="tasklabel"><h2 class="doc-tairway">About this task</h2></div> <p class="p">Currently, Ping An cloud supports both online top-up and offline remittance. The following online top-up modes are available:</p> <ul class="ul" id="Recharge_online__ul_rds_gy2_blb"> <li class="li">Alipay</li> <li class="li">WeChat Pay</li> <li class="li">China Unionpay</li> </ul> <div class="note note note_note"><span class="note__title">Note:</span> After topping up your account, you can withdraw the account balance if your account is no longer in use. The balance can only be withdrawn to a bank card that has the same subject as real-name authentication.</div> </section> <section><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps"><li class="li step stepexpand" id="Recharge_online__step_yv2_rq3_hlb"> <span class="ph cmd">Log in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a>.</span> </li><li class="li step stepexpand" id="Recharge_online__step_tg1_tq3_hlb"> <span class="ph cmd">In the top navigation bar, click <span class="ph uicontrol">Fees</span> to enter the <span class="keyword wintitle">Billing Management </span>page.</span> </li><li class="li step stepexpand" id="Recharge_online__step_unl_fr3_hlb"> <span class="ph cmd">In the left navigation pane, select <span class="ph menucascade"><span class="ph uicontrol">Funds Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol"> Top Up</span></span>.</span> <div class="itemgroup info" id="Recharge_online__info_c2z_1sr_blb"> <p class="p">Alternatively, you can also enter the recharge page by using one of the following methods:</p> <ul class="ul" id="Recharge_online__ul_u5l_pyj_blb"> <li class="li"> <p class="p">Method 1: After you log in to the console, click <span class="ph uicontrol">Recharge</span> in the <span class="ph uicontrol">Bill</span> area on the right side of the home page.</p> <img class="image" id="Recharge_online__image_gc4_rbf_blb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-184fd78a9c57.png" width="800"> </li> <li class="li"> <p class="p">Method 2: On the <span class="keyword wintitle">Billing Management</span> page, click <span class="ph uicontrol">Overview</span> in the left navigation pane, and then click <span class="ph uicontrol">Top Up</span>.</p> <img class="image" id="Recharge_online__image_bmq_3rr_blb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-1161c0c796ea.png"> </li> </ul> </div> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="keyword wintitle">Top Up</span> page, click the <span class="ph uicontrol">Online Recharge</span> tab.</span> <div class="itemgroup info"> <img class="image" id="Recharge_online__image_lwh_dp3_hlb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-143a97779dfe.png"> <p class="p">Use one of the following recharge modes to top up your account:</p> <ul class="ul" id="Recharge_online__ul_jh4_ry2_blb"> <li class="li"> <p class="p"><strong class="ph b">Alipay</strong></p> <ol class="ol" type="a" id="Recharge_online__ol_gjd_ybf_blb"> <li class="li">Select <span class="ph uicontrol">Alipay</span> for <span class="ph uicontrol">Recharge Mode</span>.</li> <li class="li">In the <span class="ph uicontrol">Amount</span> field, enter the amount of money.</li> <li class="li">Click <span class="ph uicontrol">To Charge</span>.</li> <li class="li">Use the Alipay app to scan the QR code on the payment page.</li> <li class="li">After successful payment, the recharge confirmation page opens, displaying that the recharge has been successfully completed. The payment will reach your account in real time.</li> <li class="li">Go to the <span class="ph menucascade"><span class="ph uicontrol">Bill Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Account Overview</span></span> page to view your account balance.</li> </ol> </li> <li class="li"> <p class="p"><strong class="ph b">WeChat Pay</strong></p> <ol class="ol" type="a" id="Recharge_online__ol_dhc_scf_blb"> <li class="li">Select <span class="ph uicontrol">WeChat Pay</span> for <span class="ph uicontrol">Recharge Mode</span>.</li> <li class="li">In the <span class="ph uicontrol">Amount</span> field, enter the amount of money.</li> <li class="li">Click <span class="ph uicontrol">To Charge</span>.</li> <li class="li">Use the WeChat app to scan the QR code on the payment page.</li> <li class="li">After successful payment, the recharge confirmation page opens, displaying that the recharge has been successfully completed. The payment will reach your account in real time.</li> <li class="li">Go to the <span class="ph menucascade"><span class="ph uicontrol">Billing Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Account Overview</span></span> to view your account balance.</li> </ol> </li> <li class="li"> <p class="p"><strong class="ph b">China Unionpay</strong></p> <ol class="ol" type="a" id="Recharge_online__ol_jrv_z5j_mmb"> <li class="li">Select <span class="ph uicontrol">China Unionpay</span> for <span class="ph uicontrol">Recharge Mode</span> .</li> <li class="li">Select the Unionpay type, <span class="ph uicontrol">Enterprise bank</span> or <span class="ph uicontrol">Personal bank</span>.</li> <li class="li">In the <span class="ph uicontrol">Amount</span> field, enter the amount of money.</li> <li class="li">Click <span class="ph uicontrol">To Charge</span>.</li> <li class="li">On the payment page that opens, select a bank, and then click <span class="ph uicontrol">Pay via eBank</span>.</li> <li class="li">On the bank payment page, log in to your bank account and complete payment.</li> <li class="li">Go to the <span class="ph menucascade"><span class="ph uicontrol">Billing Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Account Overview</span></span> page to view your account balance.</li> </ol> </li> </ul> </div> </li></ol></section>
Did the above content solve your problem? Yes No
Please complete information!

Call us

400-151-8800

Email us

cloud@pingan.com

Online customer service

Instant reply

Technical Support

cloud products