Use Ping An Cloud Console

<p class="shortdesc">This article helps you learn about functions of the Ping An Cloud console.</p> <p class="p">Welcome to the Ping An Cloud console.</p> <section class="section" id="useconsole__section_omt_xqv_2lb"><h2 class="doc-tairway">Console Profile</h2> <p class="p">The Ping An Cloud console is a web-based application for you to manage and use cloud services and products. With an unified interface, the console simplifies your operations and makes management on cloud services and products more convenient. In the console, you can purchase, view, and use the products and services provided by Ping An Cloud. For example, you can purchase an ECS instance in the console and establish a connection to it. In addition, the console also provides you information including the account, bills, tickets, messages, and help documentation.</p> </section> <section class="section" id="useconsole__section_yk5_yqv_2lb"><h2 class="doc-tairway">Console Overview</h2> <div class="note important note_important"><span class="note__title">Important:</span> <p class="p">Before using the console, make sure you have registered an account, passed real-name authentication, and logged in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a> by using the account.</p> </div> <p class="p">After successful login, you will first enter the <span class="ph uicontrol">Homepage</span> of the console, which contains the following areas:</p> <img class="image" id="useconsole__image_vqv_5p1_flb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308115009-15b02c1693d6.png" width="830"> <table class="table frame-all" id="useconsole__table_jlk_rrv_2lb"><caption></caption><colgroup><col style="width:10.309278350515465%"><col style="width:12.268041237113403%"><col style="width:77.42268041237114%"></colgroup><thead class="thead"> <tr class="row"> <th class="entry" id="useconsole__table_jlk_rrv_2lb__entry__1">Number</th> <th class="entry" id="useconsole__table_jlk_rrv_2lb__entry__2">Name</th> <th class="entry" id="useconsole__table_jlk_rrv_2lb__entry__3">Description</th> </tr> </thead><tbody class="tbody"> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">①</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">Left navigation pane</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Entrance to the console of each cloud product. You can select the product from the product menu after clicking <span class="ph uicontrol">All Products</span>. For the operation guide of each product console, see the product documentation in <a class="xref" href="/ssr/help/center" target="_blank">Documentation</a>.</p> <p class="p">To add frequently used products to the left navigation pane, click <span class="ph uicontrol">Customize Menu</span> below the navigation pane.</p> </td> </tr> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">②</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">Top navigation bar</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Includes the following links:</p> <ul class="ul" id="useconsole__ul_znf_xk1_flb"> <li class="li"><span class="ph uicontrol">Fees</span>: Click <span class="ph uicontrol">Fees</span> to enter the <span class="ph uicontrol">Billing Management</span> page, where you can view account funds, bills, orders, and balance. You can also activate vouchers, and apply for contracts and invoices. For more information, see <a class="xref" href="/ssr/help/account/fee/Account_overviewf" target="_blank">Billing Management</a> and <a class="xref" href="/ssr/help/account/FinancialServices/Account_overviewf" target="_blank">Funds Management</a>.</li> <li class="li"><span class="ph uicontrol">Messages</span>: Check the messages sent by the system in time in the message center to avoid missing important messages.</li> <li class="li"><span class="ph uicontrol">Ticket</span>: If you encounter a problem or need help in using a cloud product or service, you can submit a ticket. A professional engineer from Ping An Cloud will quickly answer it for you. For more information, see <a class="xref" href="/ssr/help/account/Ticket/commit" target="_blank">Ticket Management</a>.</li> <li class="li"><span class="ph uicontrol">Documentation</span>: Click <span class="ph uicontrol">Documentation</span> to enter the <span class="ph uicontrol">Documentation</span> page, where you can view help guides of all Ping An Cloud products and services.</li> <li class="li"><span class="ph uicontrol"> Language</span>: You can switch the website language between Chinese and English.</li> </ul> </td> </tr> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">③</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">Login</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Displays the current login account. You can select to view account information, modify account password, or configure security settings after clicking the drop-down menu after the account name. For more information, see <a class="xref" href="/ssr/help/account/accoutc/Register_account.Master_registration" target="_blank">Account Center</a>.</p> </td> </tr> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">④</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">Ticket management</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Displays the number of tickets under the login account that are in <span class="ph uicontrol">In process</span>, <span class="ph uicontrol">Pending for feedback</span>, <span class="ph uicontrol">Pending for Confirmation</span>, and <span class="ph uicontrol">All</span> status.</p> <div class="note important note_important"><span class="note__title">Important:</span> If you have a ticket in <span class="ph uicontrol">Pending for feedback</span> status, please promptly provide information required by the ticket, so that the problem can be resolved in a timely manner.</div> </td> </tr> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑤</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">My resources</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Displays statistics of key resources in different availability zones.</p> </td> </tr> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑥</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">Popular products</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Displays popular products of Ping An Cloud that are welcome to purchase and use.</p> </td> </tr> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑦</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">Bill</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Current account balance. If your account is in arrears (the balance value is a negative number), please recharge it in time. For more information, see <a class="xref" href="/ssr/help/account/FinancialServices/mmgt.Recharge_online" target="_blank">Online Top-Up</a> and <a class="xref" href="/ssr/help/account/FinancialServices/mmgt.Recharge2" target="_blank">Offline Remittance</a>.</p> </td> </tr> <tr class="row"> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑧</td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 "> <p class="p">Ping An Cloud Tips</p> </td> <td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 "> <p class="p">Contains common operation guides and answers to FAQs.</p> </td> </tr> </tbody></table> </section>
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