Renewal Process

<p>You can renew your arrears or out-of-service products in order to continue the database backup service.</p> <p><strong>Background</strong></p> <p>1.Arrears</p> <p>The system will continue to issue a &ldquo;unpaid fee&rdquo; notice within 15 days of the arrears. If you log in to the Ping An cloud Console and recharge the account, the status of the arrears will be canceled.</p> <p>2. Out of Service</p> <p>The system will suspend the service on the 16th day of the arrears, and continue to issue the &ldquo;out of service due to unpaid fee&rdquo; notice during the 16-20 days after the account is overdue. If you log in to the Ping An Cloud Console to recharge the account, the service will automatically return to normal, and the status of the arrears will be canceled.</p> <p><strong>Procedure</strong></p> <p>1. Log in to the DBRS Console.</p> <p>2.Click <strong>Fees</strong> at the top of the page to enter the <strong>Billing Management</strong> page.</p> <p><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="图片_x0020_34" o:spid="_x0000_i1025" type="#_x0000_t75" alt="IMG_256" style='width:421pt;height:167pt; mso-position-horizontal-relative:page;mso-position-vertical-relative:page'> <v:imagedata src="file:///D:/Users/QIWENTING132/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png" o:href="file:///C:/Users/MAIBENBEN/AppData/Roaming/Tencent/Users/2375735342/QQ/WinTemp/RichOle/~MN0450S4CK$2TVBV%60J92YO.png"/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20192412164944-1272b573946c.png" style="height:298px; width:750px" /></p> <p>3. Click<strong> Top Up</strong> to enter the <strong>Online Recharge</strong>.</p> <p>4. Select the corresponding Recharge Mode and Amount, click <strong>To Charge</strong>, and enter the corresponding payment platform for recharge.</p> <p>5. After the recharge is successful, return to the <strong>Recharge</strong> page to confirm that the recharge has been finished.</p> <p><strong>Follow-up Operation</strong></p> <p>Click <strong>Overview</strong> to enter the <strong>Account Overview</strong> page and confirm that the account balance corresponding to the amount after recharge.</p>
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