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Basic FAQ

<p><span style="font-size:16px"><em>1.&nbsp; &nbsp;</em>When does the backup space package take effect?</span></p> <p>The backup space package will take effect once it is paid.</p> <p><span style="font-size:16px"><em>2.&nbsp; &nbsp;What should I do if the backup space package is expired?</em></span></p> <p>When the backup space package is expired and not renewed in time, the system will stop the backup service for the cloud database in the region where the backup space belongs to.</p> <p><span style="font-size:16px"><em>3.&nbsp; &nbsp;Can the backup space package be refunded?</em></span></p> <p>Backup space package cannot be refunded currently.</p> <p><span style="font-size:16px"><em>4.&nbsp; &nbsp;How long does it take for recovery?</em></span></p> <p>It depends on the size of documents in files and the speed of the network.</p>
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