All products

General Reference

Office Automation

Partners

Backup

Big Data

Intelligent Management

API Center

Cancel Orders

<p class="shortdesc">You can cancel the unpaid order.</p> <section id="cancel__steps_ch4_pw5_clb"><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps" id="cancel__steps_ch4_pw5_clb"><li class="li step"> <span class="ph cmd">Log in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a> .</span> </li><li class="li step"> <span class="ph cmd">Click <span class="ph uicontrol">Fees</span> in the upper part of the console.</span> </li><li class="li step"> <span class="ph cmd">In the left navigation pane, click <span class="ph uicontrol">Order Management</span>.</span> </li><li class="li step"> <span class="ph cmd">Click the filtering icon beside <span class="ph uicontrol">Status</span>. Select <span class="ph uicontrol">To Be Paid</span> or <span class="ph uicontrol">Payment Failed</span>.</span> </li><li class="li step"> <span class="ph cmd">Find the order to be canceled. Click <span class="ph uicontrol">Cancel</span> in the Operation column to cancel the order.</span> </li></ol></section>
Did the above content solve your problem? Yes No
Please complete information！
Ok Cancel

Call us

400-151-8800

Email us

cloud@pingan.com

Online customer service

Instant reply

Consult Now

Technical Support

cloud products

Submitted technical jobs