<p class="shortdesc">Perform this task to view the process or conclusion of the ticket you have submitted.</p><section class="section prereq" id="view__prereq_sfw_sdv_2lb"><div class="tasklabel"><h2 class="doc-tairway">Before you begin</h2></div> <p class="p">You have submitted a ticket.</p> </section><section class="section context" id="view__context_sbc_5dv_2lb"><div class="tasklabel"><h2 class="doc-tairway">About this task</h2></div> <p class="p">Our engineer will handle your ticket upon receiving the ticket. We will send you an email when your problem has been received. On the <span class="keyword wintitle">Ticket Details</span> page, you can view the reply and communicate with our engineer about the details of your problem.</p> </section><section><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Log in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a> .</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the upper-right corner of the page, click <span class="ph uicontrol">Ticket</span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the left navigation pane, click <span class="ph uicontrol">Ticket List</span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="ph uicontrol">Ticket List</span> page, find the target ticket, and then click its <strong class="ph b">Ticket Number</strong>.</span> <div class="itemgroup info"> <p class="p" id="view__d10e70">You can search for the target ticket by time, number, problem title, and creating account.</p> </div> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="keyword wintitle">Ticket Details</span> page, you can view the process or result of the ticket you submitted.</span> <div class="itemgroup info"> <img class="image" id="view__image_sqq_32v_2lb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308112329-11c9c3f896b1.png" width="750"> </div> </li></ol></section>