<p class="shortdesc">You can request invoices for products or services that are purchased in cash.</p> <section class="section prereq" id="appinvoice__prereq_rpw_k2r_blb"><div class="tasklabel"><h2 class="doc-tairway">Before you begin</h2></div> <p class="p">Make sure you have enter billing information and mailing information.</p> </section> <section class="section context" id="appinvoice__context_z4w_3lr_blb"><div class="tasklabel"><h2 class="doc-tairway">About this task</h2></div><p class="p">You can request invoices only for products and services that are purchased in cash. Vouchers are a virtual currencies and do not support invoice application.</p><p class="p">If your account is in arrears, you cannot request an invoice.</p> </section> <section id="appinvoice__steps_d15_ngl_blb"><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps" id="appinvoice__steps_d15_ngl_blb"><li class="li step stepexpand"> <span class="ph cmd">Log in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the top navigation bar, click <span class="ph uicontrol">Fees</span> to enter the <span class="keyword wintitle">Billing Management </span>page.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the left navigation pane, select <span class="ph menucascade"><span class="ph uicontrol">Invoice Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Invoice Application</span></span>.</span> <div class="itemgroup info"><p class="p">Alternatively, you can also click <span class="ph uicontrol">Invoicing immediately</span> on the <span class="ph uicontrol">Account Overview</span> page.</p><img class="image" id="appinvoice__image_pbc_qwj_mmb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111307-16bc00249b68.png"></div> </li><li class="li step stepexpand"> <span class="ph cmd">In the <span class="ph uicontrol">Invoiceable List</span> area, select orders, and then click <span class="ph uicontrol">Apply</span>.</span> <div class="itemgroup info"> <div class="note note note_note"><span class="note__title">Note:</span> <p class="p" id="appinvoice__p_z1g_qwr_blb">Orders with implementation failures or partial failures do not support invoice request.</p> <ul class="ul" id="appinvoice__ul_fwg_nkr_blb"> <li class="li">The system cancels an order when the implementation of the whole or part of the order fails. If the system fails to cancel the order, you can manually cancel it. The amount of money that you have paid will be returned to your account after cancellation.</li> <li class="li">When an order with partial implementation failure is manually canceled, an invoice can be generated for part of the order that has been successfully implemented. The payment for part of the order that fails to be implemented will be returned to your account.</li> </ul> </div> </div> </li><li class="li step stepexpand"> <span class="ph cmd">You will be redirected to the invoicing information confirmation page. Check the information, and then click <span class="ph uicontrol">Confirm</span> to submit the application.</span> </li></ol></section> <section class="section result" id="appinvoice__result_rnb_5kr_blb"><div class="tasklabel"><h2 class="doc-tairway">Results</h2></div> <p class="p">After submitting the invoice application, you can view the status of the invoice application on the <span class="ph menucascade"><span class="ph uicontrol">Billing Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Invoice Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Invoice List</span></span> page.</p> </section>