<p class="shortdesc">In addition to online top-up, you can recharge your account offline.</p> <section class="section context"><div class="tasklabel"><h2 class="doc-tairway">About this task</h2></div> <p class="p">Generally, it takes 2 to 3 working days for the money remitted offline to reach your account. Please be patient. If you have special requirements, please submit a ticket.</p> <div class="p"> <div class="note note note_note"><span class="note__title">Note:</span> After topping up your account, you can withdraw the balance if your account is no longer in use. The balance can only be withdrawn to a bank card that has the same subject as real-name authentication.</div> </div> </section> <section><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Log in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the top navigation bar, click <span class="ph uicontrol">Fees</span> to enter the <span class="keyword wintitle">Billing Management </span>page.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the left navigation pane, select <span class="ph menucascade"><span class="ph uicontrol">Funds Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol"> Top Up</span></span>.</span> <div class="itemgroup info" id="Recharge2__d8e76"> <p class="p">Alternatively, you can also enter the recharge page by using one of the following methods:</p> <ul class="ul" id="Recharge2__d8e81"> <li class="li"> <p class="p">Method 1: After you log in to the console, click <span class="ph uicontrol">Recharge</span> in the <span class="ph uicontrol">Bill</span> area on the right side of the home page.</p> <img class="image" id="Recharge2__d8e94" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-184fd78a9c57.png" width="800"> </li> <li class="li"> <p class="p">Method 2: On the <span class="keyword wintitle">Billing Management</span> page, click <span class="ph uicontrol">Overview</span> in the left navigation pane, and then click <span class="ph uicontrol">Top Up</span>.</p> <img class="image" id="Recharge2__d8e111" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-1161c0c796ea.png"> </li> </ul> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Click the <span class="ph uicontrol">Offline Remittance</span> tab.</span> <div class="itemgroup info"> <img class="image" id="Recharge2__image_kwk_c5j_blb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-1d134443918f.png" width="750"> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Remit money to the designated account.</span> <div class="itemgroup info"> <p class="p">The designated account information of Ping An Cloud is as follows:</p> <ul class="ul" id="Recharge2__ul_qph_rvj_blb"> <li class="li">Bank Name: 平安银行深圳分行 (Shenzhen branch of Ping An Bank)</li> <li class="li">Bank Account Name: 深圳平安通信科技有限公司 (Shen Zhen Ping An Communication Technology Co., Ltd.)</li> <li class="li">Bank Account Number: 11014988767002</li> <li class="li">Remarks: 平安云服务费 (Ping An Cloud service fee)</li> </ul> </div> </li><li class="li step stepexpand"> <span class="ph cmd">After you remit money offline, enter your remittance information on the <span class="ph uicontrol">Offline Remittance</span> tab.</span> <div class="itemgroup info"> <div class="note important note_important"><span class="note__title">Important:</span> <p class="p">To ensure that your payment reaches your Ping An cloud account in a timely manner, enter remittance information accurately.</p> </div> </div> <div class="itemgroup info"> <img class="image" id="Recharge2__image_vzv_xvj_blb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-1b0cc95e9a07.png"> </div> </li></ol></section> <section class="section result" id="Recharge2__result_jr4_vwj_blb"><div class="tasklabel"><h2 class="doc-tairway">Results</h2></div> <p class="p">On the <span class="keyword wintitle">Billing Management</span> page, select <span class="ph menucascade"><span class="ph uicontrol">Funds Management</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Remittance List</span></span> in the left navigation pane. You can view your remittance information on the <span class="keyword wintitle"> Offline Remittance</span> page.</p> <img class="image" id="Recharge2__image_s5p_ksr_blb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308111306-1d17daa49832.png" width="750"> <p class="p">When the remittance status changes, Ping An Cloud will notify your master account and the contact person recorded in the remittance information by SMS message and email.</p> </section>