Use Ping An Cloud Console
<p class="shortdesc">This article helps you learn about functions of the Ping An Cloud
console.</p>
<p class="p">Welcome to the Ping An Cloud console.</p>
<section class="section" id="useconsole__section_omt_xqv_2lb"><h2 class="doc-tairway">Console Profile</h2>
<p class="p">The Ping An Cloud console is a web-based application for you to manage and use cloud
services and products. With an unified interface, the console simplifies your
operations and makes management on cloud services and products more convenient. In
the console, you can purchase, view, and use the products and services provided by
Ping An Cloud. For example, you can purchase an ECS instance in the console and
establish a connection to it. In addition, the console also provides you information
including the account, bills, tickets, messages, and help documentation.</p>
</section>
<section class="section" id="useconsole__section_yk5_yqv_2lb"><h2 class="doc-tairway">Console Overview</h2>
<div class="note important note_important"><span class="note__title">Important:</span>
<p class="p">Before using the console, make sure you have registered an account, passed
real-name authentication, and logged in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a> by using the
account.</p>
</div>
<p class="p">After successful login, you will first enter the <span class="ph uicontrol">Homepage</span> of
the console, which contains the following areas:</p>
<img class="image" id="useconsole__image_vqv_5p1_flb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20200308115009-15b02c1693d6.png" width="830">
<table class="table frame-all" id="useconsole__table_jlk_rrv_2lb"><caption></caption><colgroup><col style="width:10.309278350515465%"><col style="width:12.268041237113403%"><col style="width:77.42268041237114%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry" id="useconsole__table_jlk_rrv_2lb__entry__1">Number</th>
<th class="entry" id="useconsole__table_jlk_rrv_2lb__entry__2">Name</th>
<th class="entry" id="useconsole__table_jlk_rrv_2lb__entry__3">Description</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">①</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">Left navigation pane</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Entrance to the console of each cloud product. You can select the
product from the product menu after clicking <span class="ph uicontrol">All
Products</span>. For the operation guide of each
product console, see the product documentation in <a class="xref" href="/ssr/help/center" target="_blank">Documentation</a>.</p>
<p class="p">To add frequently used products to the left navigation pane,
click <span class="ph uicontrol">Customize Menu</span> below the navigation
pane.</p>
</td>
</tr>
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">②</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">Top navigation bar</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Includes the following links:</p>
<ul class="ul" id="useconsole__ul_znf_xk1_flb">
<li class="li"><span class="ph uicontrol">Fees</span>: Click
<span class="ph uicontrol">Fees</span> to enter the
<span class="ph uicontrol">Billing Management</span> page, where
you can view account funds, bills, orders, and balance. You
can also activate vouchers, and apply for contracts and
invoices. For more information, see <a class="xref" href="/ssr/help/account/fee/Account_overviewf" target="_blank">Billing Management</a>
and <a class="xref" href="/ssr/help/account/FinancialServices/Account_overviewf" target="_blank">Funds
Management</a>.</li>
<li class="li"><span class="ph uicontrol">Messages</span>: Check the messages sent by
the system in time in the message center to avoid missing
important messages.</li>
<li class="li"><span class="ph uicontrol">Ticket</span>: If you encounter a problem or
need help in using a cloud product or service, you can
submit a ticket. A professional engineer from Ping An Cloud
will quickly answer it for you. For more information, see
<a class="xref" href="/ssr/help/account/Ticket/commit" target="_blank">Ticket
Management</a>.</li>
<li class="li"><span class="ph uicontrol">Documentation</span>: Click
<span class="ph uicontrol">Documentation</span> to enter the
<span class="ph uicontrol">Documentation</span> page, where you can
view help guides of all Ping An Cloud products and
services.</li>
<li class="li"><span class="ph uicontrol"> Language</span>: You can switch the website
language between Chinese and English.</li>
</ul>
</td>
</tr>
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">③</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">Login</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Displays the current login account. You can select to view
account information, modify account password, or configure
security settings after clicking the drop-down menu after the
account name. For more information, see <a class="xref" href="/ssr/help/account/accoutc/Register_account.Master_registration" target="_blank">Account
Center</a>.</p>
</td>
</tr>
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">④</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">Ticket management</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Displays the number of tickets under the login account that are
in <span class="ph uicontrol">In process</span>, <span class="ph uicontrol">Pending for
feedback</span>, <span class="ph uicontrol">Pending for
Confirmation</span>, and <span class="ph uicontrol">All</span>
status.</p>
<div class="note important note_important"><span class="note__title">Important:</span> If you have a ticket in <span class="ph uicontrol">Pending
for feedback</span> status, please promptly provide
information required by the ticket, so that the problem can be
resolved in a timely manner.</div>
</td>
</tr>
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑤</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">My resources</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Displays statistics of key resources in different availability
zones.</p>
</td>
</tr>
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑥</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">Popular products</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Displays popular products of Ping An Cloud that are welcome to
purchase and use.</p>
</td>
</tr>
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑦</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">Bill</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Current account balance. If your account is in arrears (the
balance value is a negative number), please recharge it in time.
For more information, see <a class="xref" href="/ssr/help/account/FinancialServices/mmgt.Recharge_online" target="_blank">Online
Top-Up</a> and <a class="xref" href="/ssr/help/account/FinancialServices/mmgt.Recharge2" target="_blank">Offline
Remittance</a>.</p>
</td>
</tr>
<tr class="row">
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__1 ">⑧</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__2 ">
<p class="p">Ping An Cloud Tips</p>
</td>
<td class="entry" headers="useconsole__table_jlk_rrv_2lb__entry__3 ">
<p class="p">Contains common operation guides and answers to FAQs.</p>
</td>
</tr>
</tbody></table>
</section>
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