<p class="shortdesc">If the phone number bound to an account is not available, use one of the following methods to modify the phone number.</p> <section class="section" id="modify_number2__section_q3l_gql_zkb"><h2 class="doc-tairway">The phone number of the master account is not available</h2> <p class="p">To update your phone number, you can call the customer service hotline 4001518800, contact the online customer service, or submit a ticket. For more information about submitting a ticket, see <a class="xref" href="/console/workorder/list" target="_blank">Submit Ticket</a>.</p> <div class="note note note_note"><span class="note__title">Note:</span> Typically, it takes 1 to 2 working days for the phone number update to take effect.</div> </section> <section class="section" id="modify_number2__section_hjb_hql_zkb"><h2 class="doc-tairway">The phone number of a subaccount is not available</h2> <p class="p">Contact the master account of the subaccount or the administrator account. The master account or the administrator account can modify the phone number bound to the subaccount in the RAM console by using the following method:</p> <ol class="ol" id="modify_number2__ol_gkh_5ql_zkb"> <li class="li">Log in to the <a class="xref" href="/console/ram/overview" target="_blank">RAM Console</a> by using the master account or an administrator subaccount with relevant permissions.</li> <li class="li">In the left navigation pane, click <span class="ph uicontrol">User</span>.</li> <li class="li">In the user list, locate the target subaccount, and then click the username of the subaccount or click <span class="ph uicontrol">Manage User</span> in the <span class="ph uicontrol">Operations</span> column.</li> <li class="li">On the <span class="ph uicontrol">Basic Information</span> tab, click <span class="ph uicontrol">Modify</span> after the phone number.<img class="image" id="modify_number2__image_vn5_2rl_zkb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20203107175944-101325d3928c.png" width="750"></li> <li class="li">Enter the new phone number, and then click <span class="ph uicontrol">Confirm</span>.</li> <li class="li">Enter the verification code, and then click <span class="ph uicontrol">Confirm</span>.<div class="note note note_note"><span class="note__title">Note:</span> The verification code will be sent to the phone that is bound to the master account or the administrator account.</div></li> </ol> <p class="p">The phone number on the <span class="keyword wintitle">Basic Information</span> tab changes, indicating that the phone number has been successfully modified.</p> </section>