<p class="shortdesc">Perform this task to modify the phone number bound to your account in the account center.</p> <section class="section context" id="modify_number1__context_j4m_m4l_zkb"><div class="tasklabel"><h2 class="doc-tairway">About this task</h2></div> <p class="p">If your original phone number is available, follow these procedures to modify the phone number.</p> </section> <section><div class="tasklabel"><h2 class="doc-tairway">Procedure</h2></div><ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Log in to the <a class="xref" href="/console/home/dashboard" target="_blank">Console</a> by using a master account or subaccount with requisite permissions.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the upper-right corner of the page, click the drop-down menu after the username, and then select <span class="ph uicontrol">Account Info</span> to enter the <span class="ph uicontrol">Account</span> module.</span> <div class="itemgroup info"> <img class="image" id="modify_number1__d7e42" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20203107175944-14175818993f.png" width="800"> </div> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="keyword wintitle">Account Info</span> page, click <span class="ph uicontrol">MODIFY</span> after the <span class="ph uicontrol">Phone</span> field.</span> </li><li class="li step stepexpand"> <span class="ph cmd">On the <span class="keyword wintitle">Modify Phone Number</span> tab, click <span class="ph uicontrol">GET</span>.</span> <div class="itemgroup info"> <img class="image" id="modify_number1__image_vqb_2pl_zkb" src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20203107175944-17a9e64d9614.png"> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Enter the verification code that is sent to your old phone number.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">CONFIRM</span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Enter a new phone number, and then click <strong class="ph b">Click to pass</strong> to finish verification.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">GET</span>, and then enter the verification code that is sent to your new phone number.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">CONFIRM</span>.</span> <div class="itemgroup info"> <div class="note note note_note"><span class="note__title">Note:</span> <p class="p">If you fails to receive the verification code, use one of the following methods to troubleshoot the problem: </p> <ul class="ul" id="modify_number1__ul_ajp_kpl_zkb"> <li class="li">A network exception might cause the loss of the SMS message. You can clear the browser cache and then try again later, or use a different browser.</li> <li class="li">Make sure your phone is in normal service and does not block SMS messages, and the SMS inbox has space for new messages.</li> </ul> <p class="p">If the problem persists, submit a ticket. For more information, see <a class="xref" href="/console/workorder/list" target="_blank">Submit Ticket</a>.</p> </div> </div> </li></ol></section>