Service Advantages

Incidents Handling

Our professional emergency response team provides 24/7 hours of emergency response services to restore your business and minimize the impact.

Threats Perception

For the high-risk vulnerabilities and threats of generic components, development framework, and operating system, all which the business system in the cloud relies on, we detect these quickly and then notify users to upgrade.

Incident Cause Tracing

We analyze and trace the cause of security incidents so that users can understand the causes, means of attacks, risks, and hidden dangers, etc. We also provide reparation and reinforcement plans for users to avoid repeated incidents.

Professional Services

Relying on the experience of many professional companies under Ping An in safety emergency response, our personnel with strong and comprehensive theoretical capability and hands-on experience offer users specialized and reliable emergency response services.

Success Stories

Service Process

Preparation Stage

Take actions and be prepared before an emergency

Detection Stage

Detect and identify potential security incidents of the network or computer

Restraining Stage

Implement preliminary interim plans to curb the influence

Elimination Stage

Identify the cause of the incident based on overall data collected and provide solutions and measures on how to avoid similar incidents in the future

Recovery Stage

Carry out solutions and eliminate the impact of the incident, and make an accurate and objective analysis and report

Follow-up Stage

Follow up the progress and evaluate how the solution works

Service Contents

Call us

400-151-8800

Email us

cloud@pingan.com

Online customer service

Instant reply

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Technical Support

cloud products

Submitted technical jobs